
AI voice agents for loan collections: a practical guide for Indian lenders
How an AI voice agent for loan collections handles EMI reminders and early dues, which RBI and TRAI rules apply, and how Indian lenders can start safely.
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How an AI voice agent for loan collections handles EMI reminders and early dues, which RBI and TRAI rules apply, and how Indian lenders can start safely.

How to pick an AI voice agent for debt collection in India: a 10-point scorecard built on RBI's 2027 recovery rules and TRAI's AI-call norms, plus a pilot plan.
An IVR makes callers press keys through a fixed menu; an AI voice agent understands natural speech and finishes the task. Here’s how to choose.
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